Frequently Asked Questions

Please read our FAQ before sending us a message.

What is required software for the templates?

We recommend editing our templates using Photoshop CC. Versions CS4 is the minimum but we does not guarantee 100% it will work. Photoshop Elements will not work!.

Which payment methods are accepted in the the Store?

We accept Paypal and Credit Card,100% Secure, we make sure you’re safe.

How long will delivery take?

The Item download link will be delivered via your inbox instantly. You can always access your purchased items via the your  Account’s page. If download link doesn’t work, please contact us immediately and provide your purchase ID and email in the details.

How secure is shopping in the Online Shop? Is my data protected?

Our shop uses SSL and 128bit encryption to ensure your data is secured and encrypted.

What exactly happens after ordering?

You will receive a purchase confirmation email with the receipt and download links for the product. Please make sure you entered the correct and valid email.

Do I receive an invoice for my order?

Yes you will receive an invoice.

 

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If this is urgent, please contact us via Facebook Page or Twitter or email as at support[at]theflyermarket[dot]com